Responsible gaming means playing in a way where you remain in control at all times — enjoying the experience without it negatively affecting your time, finances, or peace of mind.
Db87 believes gaming is a form of entertainment. It should be enjoyable, like sitting back to watch a cricket match with a cup of tea — not a source of stress. That's why we're committed to promoting responsible gaming among all our members from day one.
Core Principles of Responsible Play
- Play for Entertainment: Play for fun, not to win back what you've lost.
- Set a Budget: Only bet what you can afford to lose without it affecting your life.
- Set a timeframe: Decide in advance how long you will play and stick to it.
- Take a Break: You don't need to play every day. Taking a break is perfectly normal.
- Don't Chase Losses: If you lose one match, don't try to recover by placing a bigger bet on the next.
Db87's responsible gaming program is built to international standards. Every tool is free and available to use at any time.
Db87 provides every member with multiple responsible gaming tools, completely free of charge. Using these tools is not a sign of weakness — it is the right thing to do.
These tools can be activated through your account settings or via the support team. Lowering a limit takes effect immediately, while increasing one requires a 24–48 hour waiting period.
Deposit limits are one of the most effective tools for responsible play. They help you control how much money you can deposit within a set time period.
Types of Deposit Limits
- Daily Limit: The maximum amount you can deposit within a 24-hour period.
- Weekly Limit: Maximum amount per 7 days.
- Monthly Limit: Maximum amount over 30 days.
How to Set a Deposit Limit
-
1
Log In to Your Account
Log in to your account at db87.biz.
-
2
Go to Settings
Go to the "Responsible Gaming" option in your profile menu.
-
3
Set Your Limits
Choose daily, weekly, or monthly and enter the amount you want to limit yourself to.
-
4
Confirm
Confirm your limit — it takes effect immediately.
To increase your deposit limit, a 24-hour waiting period applies. This delay is intentional — it gives you time to reconsider before making that decision.
Sometimes you just need a break. db87's cooling-off and self-exclusion features are there for you when that time comes.
Cooling-Off Period
A cooling-off period is a temporary break. You can pause your gaming for 24 hours, 7 days, 14 days, or 30 days. During this time, no bets can be placed from your account.
- Your account is automatically reactivated once the cooling-off period ends.
- Emails and promotional messages can be paused during this period.
- Account balance and history remain secure.
Self-Exclusion
Self-exclusion is a stronger step. Once activated, your account will be closed for 6 months, 1 year, 5 years, or permanently.
- Your account cannot be reopened while self-exclusion is active.
- If you attempt to open a new account, db87 will detect and block it.
- Any valid balance will be returned.
- No marketing communications will be sent during this period.
Once self-exclusion is activated, it cannot be cancelled before the chosen period ends. This is for your own protection. Please think it through before confirming.
To activate self-exclusion, email support@db87.biz or reach out via live chat. Our team will assist you without any judgment.
It's not always easy to tell when gaming becomes a problem. If you notice any of the signs below in yourself or someone close to you, it's worth paying attention.
Remember — if you notice these signs, reach out for help.
- You're placing bigger bets trying to recover money you've lost.
- Wanting to stop gaming but being unable to.
- Borrowing money from family or friends to fund your gaming.
- Hiding your gaming activity from others.
- Feeling restless, irritable, or anxious when you can't play.
- You're spending more time gaming at the expense of work, studies, or family.
- You're dipping into money set aside for essential expenses.
- Gaming is affecting your sleep or eating habits.
Even one or two of the signs above don't make you weak — they mean you're recognizing something early. db87's support team is ready to help, with zero judgment.
Ask yourself the questions below. If most of your answers are "Yes," consider reaching out for help.
Self-Assessment
1
In the past month, have you found yourself unable to stop playing even when you wanted to?
2
Have you ever used money meant for essential expenses on gaming?
3
Have family or friends expressed concern about your gaming habits?
4
Do you find yourself in a bad mood after a loss and betting more to make up for it?
5
Do you feel restless or stressed when you are unable to game?
6
Prioritizing gaming over work, studies, or relationships?
7
Are you hiding how much time or money you're spending on gaming from family or friends?
If more than 3 of your answers are "Yes," please contact the db87 support team or Help Center Go ahead. We're here for you.
Often, the people closest to you notice the signs before you do. If you think someone you care about is struggling with their gaming habits, find out how you can help.
How to Start the Conversation
- Express your concerns calmly, without anger or accusations.
- Try to understand how they feel without placing blame.
- Be specific — "You've borrowed money three times this month."
- Suggest seeking help and offer to go through the process together.
What Family Can Do
- You can contact the db87 support team to raise third-party concerns about an account.
- Self-exclusion can be activated on an account at the request of a family member.
- Families are advised to seek guidance to protect themselves from financial hardship.
The db87 support team is also available to speak with family members. Email support@db87.biz if you're concerned about a loved one.
Reaching out takes courage. db87 is always here for you. Get in touch with us through any of the options below.
Getting Help Through db87
- Live Chat: Help Center Chat with us directly — available 24/7.
- Email: support@db87.biz — expect a response within 48 hours.
- From Settings: Set limits or exclusions directly from your account.
How to Seek Help Step by Step
- Log in to db87 and open the support chat.
- Select the topic "Responsible Gaming Help".
- Give us a brief overview of your situation.
- A support agent will guide you to the right tools or next steps.
- If needed, arrangements can be made to temporarily or permanently close your account.
The db87 support team handles every case with complete confidentiality. Your information and circumstances will never be shared with anyone.